Good to know
Questions, answered.
What's the difference between the options?
The Face & Neck set includes the neck attachment for extra coverage; the Face-only option is the single-panel mask. Both come with the remote, and you can choose black or pink.
How do I use it?
On clean, dry skin, wear the mask (and neck piece, if included), use the remote to choose your setting, and relax hands-free for around 10–15 minutes with your eyes closed.
Can I treat my face and neck at the same time?
Yes — the Face & Neck set is designed to extend the same session down to the neck area.
How often should I use it?
A comfortable rhythm is 3–5 times a week. Consistency matters more than long sessions.
Do I need eye protection?
Just keep your eyes closed and relax during your session.
How do I clean it?
Wipe the silicone with a soft, slightly damp cloth and let it air-dry.
When will I notice a difference?
This is a cosmetic device; changes are gradual and vary from person to person, so keep your routine consistent.
How long does shipping take?
Orders ship in 4–9 days with tracking.
